Exchange Form

EXCHANGES ARE ONLY AVAILABLE WITHIN 30 DAYS OF THE PURCHASE.
FOR MORE DETAILS ABOUT THE WARRANTY, click HERE.

First and last name (required)

Phone number (required)

Email (required)

Second email (optional: for consultant use)

Date on your invoice
(top right section of your invoice)

Order#
(7 digit number at the top right of your invoice)

Steps for exchange

Step #1

Send your request by submitting the form on this page

Step #2

Once the form is submitted, you will receive a confirmation email. This email will confirm that your form is under review by our team. After the review of the form (1 to 2 business days), you will receive email notification of the next steps. Dependant upon your exchange request, it is also possible that a customer service team member will contact you.

Step #3

Once your items are received at Home Office and inspected, your replacement items will to be sent to you.

What type of order is this ? For a Consultant For a Customer For a Hostess

From: CanadaUnited-States

Item(s) to be returned

Items
(Sku or Name)

Type
(of jewelry)

Total

Amount($)

Reason(s)

Replacement(s)

Items
(Sku or Name)

New Size
(when you have the incorrect size)

Type
(of jewelry)

Total

Amount($)

Additional information (if necessary)